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Paradigm focuses on results. Our standards for performance are high and we take delivering to our clients' expectations
extremely serious. To fully support the missions of our clients we focus on the planning aspects of projects starting with
the Enterprise Architecture and optimizing the performance of existing systems and infrastructure investments. We also extend
our experience in performing sustainment services to apply proactive and measured strategies for the management and delivery
of projects and supporting services.
Program Management Office (PMO)
Government agencies, both civilian and defense, have been under intense pressure to show value in their projects and alignment of
programs with strategic and tactical objectives. These pressures have led to the proliferation of program management offices within
federal agencies to implement a common framework, describe and analyze IT investments, enhance inter-organizational collaboration,
and to ensure that agencies are transformed into results-oriented, market-based organizations.
Our PMO services play a critical role in creating a cycle of success for programs within the agencies in which we serve. We focus on
planning, governance, technical and financial management in a concerted effort to help our customers achieve their performance,
schedule, and cost objectives. Our service offerings include:
- Information Technology Life Cycle Management (ITLCM)
- Strategic Planning
- Program Assessment
- Project Management
- Portfolio Management
- Performance-based Contracting Support
- Enterprise Architecture Planning
Working in conjunction with government program management offices, our PMO professionals have experience in technology, engineering, and
management principles and assist senior executives in effectively managing programmatic, schedule, and technical risks.
Paradigm's PMO services address every aspect of the program management and information technology life cycle management processes.
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Strategic Consulting
Research has shown that a vast majority of businesses and government agencies have insufficient oversight over their IT projects and employ
random processes to manage those projects. Gaining control of IT projects and delivering meaningful value to the organization requires a holistic
view of the overall information technology strategy and the ability to quantify all project efforts.
Paradigm's Strategic Consulting services integrate portfolio management into the fabric of IT management. We aim to create a balanced mix of
riskier and strategic IT investments with more conservative IT investments, while constantly monitoring the mix to assess which projects are
on track, which need help, and which should be shut down. Our service offerings include:
- Portfolio Management Methodologies
- Information Assurance Practices, Policies & Procedures
- Performance Management and Impact Analysis
- Design, Implementation & Operation Support
- Qualitative & Quantitative Workflow Management
Our consultants collaborate with customers to conduct project inventories, ensure projects match strategic objectives, score and categorize projects,
and actively manage the portfolio of projects. Working in conjunction with government program management offices, our PMO professionals have experience
in technology, engineering, and management principles and assist senior executives in effectively managing programmatic, schedule, and technical risks.
Paradigm's Strategic Consulting services help assist our customers quantifying their technical efforts to properly measure and objectively evaluate
their IT investments.
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Enterprise Architecture (EA)
Enterprise architecture is a key component within the information technology governance process, and federal agencies are increasingly implementing formal
enterprise architecture processes to support the governance and management of information technology within their organizations.
Our Enterprise Architecture services are used to design and implement processes to ensure that our customers maintain consistent movement from their current
state to their planned state. Our EA service offerings include:
- Strategy Mapping
- Meta-Modeling
- Planning & Design
- Governance & Oversight
Our EA professionals provide our customers with the guidance, tools, frameworks and methodologies necessary to ensure that architectures are properly planned,
implemented, and managed. Working in collaboration with our customer program management offices, our consultants work with stakeholders and subject matter experts,
to build a holistic view of the organization's strategy, processes, information, and information technology assets.
Paradigm's EA consultants operate across organizational and technology boundaries, driving common approaches and processes, to deliver an enterprise architecture
that supports the most efficient and secure IT environment possible.
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Information Technology Infrastructure Library (ITIL)
Applying constant process improvements to increase operational efficiencies can greatly enhance the value of information technology within government organizations.
Increased efficiency allows resources to exceed basic infrastructure tasks to facilitate the demand for increased service, availability, and security.
Paradigm has adopted the ITIL framework as the standard for implementing and executing service management, and the majority of our corporate staff and onsite employees
are certified in ITIL Foundation. Our technical professionals utilize their service delivery experience to implement ITIL within operational segments of our customer
organizations. Our framework experience includes:
- Service Management
- Microsoft Operations Framework
Our certified technical professionals work within our customer organizations to implement a service management framework that enables movement beyond simple infrastructure
maintenance to proactive measures that facilitate enhanced enterprise optimization.
Paradigm's goal is to improve services by improving processes. With that in mind, we work with our customers to develop work strategies (plan); execute the strategies (do);
define, capture, and analyze metrics (check), and make decisions as needed to improve the IT services based on the metrics (act). That approach requires experience along
with an understanding that there is never a finish line.
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